Privacy Policy

This Privacy Statement sets out how we comply with European Union data protection requirements. This applies to the entire website. Any changes to these policies will be notified to you on the website homepage and will be included in the updated Privacy Statement.

You can also access this Privacy Statement via our homepage and from the bottom of every page by clicking on the appropriate link.

We have designed our website so that you can visit us on the web without identifying yourself or revealing any personal information. When you have chosen to provide us with any information by which you can be identified, you can be confident and assured that it will only be used in accordance with this Privacy Statement.

The Information We Collect

We may collect the following information as submitted to our web site by you: A contact name, phone number, email address and name as shown by you.

We might ask you to provide us with information regarding your personal or professional interests, possibly demographic experiences relating to our products, in order to provide you with further correspondence about our products and services.

Some pages use cookies, a data analysis technique. In order to learn more, please see the section on ‘How we use Cookies’ below.

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.Information provided to us when you communicate with us for any reason.

We require this information to understand your needs and provide you with a better service. We may use the information to improve our products and services and for research purposes. Our representatives will usually follow up, either by e-mail, phone, or post, to people who have registered their details.

We might on occasion send promotional e-mail about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We might sell, distribute or lease your personal information to third parties, unless you tell us that you do not wish this to happen. This may include direct marketing agents.

This process may include sending personal information outside of the European Economic Area and, if necessary, across international borders. The data protection laws in these countries may not be as extensive as in the European Economic Area.

However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by e-mailing us at customerservice@adore

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us to the above address, and we will correct any information promptly.


We are committed to ensuring that your information is secure. In order to prevent disclosure we have put in place, electronic and managerial procedures to safeguard and secure the information.

Call Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may record our telephone calls. All recordings are and shall remain our sole property.